Frequently Asked Questions

The Village’s Water Quality Report is available at www.villageoflombard.org/waterqualityreport. If you would like a paper copy, please contact Public Works, and one will be mailed to you.

Water Billing is a function of the Village's Finance Department. They can be reached at 630-620-5920.

Call the Public Works Department at 630-620-5740. If you have already contacted a plumber, call Public Works when the plumber arrives.

Street lights are maintained by Public Works with the exception of those on wooden poles, which are maintained by ComEd.

The Village of Lombard has contracted Waste Management to provide refuse, yard waste, and recycling services. Please contact Waste Management at 800-964-8988.

The Public Works Department restores sites where water/sewer repairs are done. Restoration is done by a specific Restoration Schedule (PDF).

By Village Code, the adjacent property owner is responsible for maintenance (mowing, watering, restoration) of the parkway, except when the Village has dug there within the past 12 months.

The Village's Forestry Division, a division of the Public Works Department, maintains the parkway trees.

The Village of Lombard follows an even/odd watering restriction. Even-numbered addresses can water on even-numbered days, and vice versa for odd. For example, if you live at 255 Wilson Avenue, you would be allowed to water on the 1st, the 3rd, etc. This restriction is in effect year-round.

The Department of Public Works may allow alternative plants to turf grass in parkways under a right-of-way permit, requested by this form.  These conditions would apply:

1. the majority of plants must be less than 24" high so as to not cause a line-of-sight obstruction; 
2. the area must be kept free of invasive plants and noxious weeds; 
3. drainage and trees must not be adversely effected;
4. following a utility dig or other construction work, the resident must either take responsibility to restore the area with native plants or consent to turf grass; and 
5. the planted area must be kept free of grass longer than 8” within the plants.