Water & Sewer Billing

The Village will resume applying penalties on accounts that have a past due balance after December 24, 2020. The Village will also begin disconnections for any past due balances beginning January 20, 2021.

Pay your water bill online

Overview

The Village of Lombard provides water and sewer services for residents and businesses in the community.

Water billing services and staffing are part of the Finance Department. However, the Village of Lombard Public Works Department is responsible for repairs and maintenance of the Village’s water and sewer system.

General Billing Information

  • The billing cycle is every month.
  • Charges are based on actual water consumption, unless an actual reading can not be obtained.
  • View more information on current water and sewer rates.

Need to pay your water bill?

Visit our Payment Options page.

Is your water service shutoff?

Visit our Disconnected Service page for our policy.

Need More Water Information?

Visit our Public Works Water page for water information.

To contact the Water Billing department please email, or call 630-620-5920.

  1. Resuming Penalties and Disconnections
  2. Water and Sewer Rates
  3. WaterSmart Portal
  4. Moving In or Out of Lombard
  5. Water Meter Installation

On March 17, 2020, due to the COVID-19 pandemic, the Village of Lombard in accordance with the Illinois Commerce Commission’s order suspended all penalties and disconnections for late water and sewer payments. The Village will resume applying penalties on accounts that have a past due balance after December 24, 2020. The Village will also begin disconnections for any past due balances beginning January 20, 2021. 

If you have any questions regarding this announcement, please contact our Water Billing Department, 630-620-5920.

Frequently Asked Questions