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A false alarm does not occur when an alarm system is activated by an attempted or actual illegal entry, theft, or robbery; an observable act of vandalism; unusually violent conditions of nature; testing or repairing of telephone or electrical line or equipment outside the premises, so long as prior notice of the testing or repair is given to the Lombard Police Department.
Any work that requires a structural change such as any types of additions; alterations involving moving or adding walls; all electrical & plumbing work; all fire suppression & detection work; all HVAC work; fences, decks, roofs, driveways, patios, retaining walls; parking lots; pools; hot tubs; spas; or exterior wall mounted signs. If you are unsure if your project requires a permit, contact the Building Division at (630) 620-5750. The following items do not require a permit: Siding, and Private Walks. Tree removal on private property does not require a permit, unless the area is within a Special Management Area (wetlands, flood plain, buffer zones). Then, a stormwater certification or letter of permission is required before work can begin. If you have questions, please call Private Engineering Services at 630-620-5973.
Staff does not recommend proceeding with any project without obtaining the appropriate permit. If you start a project without a permit, and the Village finds out that work is being done without a permit, the permit fees are doubled. You may be asked to take down or remove whatever work has been completed and start the project over in its entirety.
The type of work to be completed determines the length of time required in issuing a permit. Other factors that play a role on the time it takes to issue a permit are accurate drawings, contractor requirements and accurately completing all necessary paperwork. For more information, please contact the Building Division at 630-620-5750.
Once a permit is issued it is valid for a period of one (1) year. Permits may be extended, depending on the circumstances. For more information, please contact the Building Division at 630-620-5750.
Any project exceeding $10,000 in construction valuation (cost to build) must have drawings that are signed and sealed by a licensed Illinois Architect or a Structural Engineer. Also, most plans for a commercial project will need to be stamped by a licensed Illinois Architect.
If the cover page refers to each page contained in the set of plans, then only the front page needs to be stamped. If your cover page does not refer to each page in the set, then each page needs to be stamped. Also, if the architect is responsible for ALL pages, then stamp front sheet. If consultants are responsible their work, they need to stamp their sheets.
We will only accept plans that are stamped off by an architect who has an Illinois stamp.
A plat of survey is required, with the deck drawn to scale.
Postholes must be at least 42 inches deep and minimum 8” in diameter (deck w/o roof). For a deck with a roof, the post holes must be a minimum of 12” in diameter. Posts to be on top of pier.
Three inspections are required: post hole, rough frame, & final. Rough frame and final can be done at the same time if deck is 24" or more above grade. You do not need to be home, as long as the inspector can access the deck.
A Permit is required. Please bring three (3) copies of the plat of survey. The permit is issued over the counter by the Building Division.
Inspections are geared to the specific project that is being completed. Information about inspections should be attached to your building permit. In order to schedule an inspection please contact the Building Division at 630-620-5750. When scheduling your inspection please provide us with an advance notice of 48-hours (or 2 days), your permit number, and the type of inspection you will need. The Building Division does not automatically schedule inspections. It is the responsibility of the homeowner or general contractor to request an inspection.
Plans must be on-site. If plans are not on-site, a re-inspection fee will be imposed.
You may need to be home, if the inspector needs access to the home. For garage and pool inspections, the electrical inspector needs access to the electric panel inside the home.
Excavators must give a certificate of insurance.
Plumbers must give a copy of their Illinois Department of Public Health registration. This registration must have a 055 & 059 number.
Roofers must give a copy of their State roofer’s license.
Sewer contractors must give a certificate of insurance.
Sprinkler contractors (Fire) must give a copy of their State sprinkler license.
You may choose any style or size Knox box, but we recommend a larger one due to the fact that more keys may be placed in the larger boxes. Knox Box order forms are available at the Building Division Front Counter. Knox Boxes must be ordered from Knox Box company on the order form.
The recommended height off the ground a Knox box should be placed is 5 feet.
Yes, Schedule 40 waste and vent required.
Yes, a permit is required to do roofing work. The Village allows for an original layer plus one layer, for a maximum of two layers before a complete tear off is required. Roofing shingles must be at least a 25-year shingle with a minimum 240# weight.
Ice & water shield is required. 24" up from the outside wall and 18” on each side in the valleys.
The Township Assessor’s Office is the responsible taxing authority for Lombard. If you are interested in determining whether or not your taxes will be increased, please contact the Assessor’s Office
Lombard residents are served by three townships: York, Milton and Addison.
Common violations are tall grass/weeds, litter, and inactive vehicles. To report a possible code violation, please call 630-620-5757 or go to the "Report a Concern" feature.
Register Online for Overnight Street Parking RequestResidents requesting approval for temporary exemption of overnight parking restrictions may call 9-1-1 to do so, however the Lombard Police Department now offers a convenient online request option. Visit www.frontlinepss.com/lombard, select “submit” and provide vehicle information to request overnight parking approval, with a maximum allowance of 4 days per month. If extended time is needed for long term guest or home construction project, residents may call (630)873-4400 and ask for police administration.
Refuse and Yard Waste stickers can be purchased at: Jewel, 1177 S. Main, Lombard
Schroeder's Ace Hardware 837 S. Westmore-Meyers
Lombard West Suburban Bank, 711 S. Westmore-Meyers
Lombard Jewel, 33 E. St. Charles, Villa Park
Johnson's Lighthouse BP, 1 W. St. Charles, Villa Park
The bowl and the tank must be disinfected after cleaning by adding bleach. The bleach must be allowed to sit for at least one-half hour. This procedure may have to be repeated several times. It is important that all areas with fungal growth be treated at the same time to eliminate cross contamination.
The presence of fungi in the toilet bowl should not be interpreted as a problem with the drinking water quality. It is very similar to leaving a piece of moist bread on the kitchen counter, sooner or later it will support mold growth. This does not mean the bread was bad, only that when it was left open to the environment it will support growth.
Routine cleaning will not eliminate this organism. Cleaning must be followed by disinfection using a bleach water mixture. All areas must be disinfected to reduce the chance of growth. Serratia will not survive in chlorinated drinking water.
Waste Management collects bundled brush, provided thata yard waste sticker is attached to each bundle, from the first full week ofApril through the second full week of December. Brush must be properly bundle and tied with non-plastic string or twine. Branches must not exceed 6' in length and 6" in diameter and the bundlemust not be larger than 18" in diameter or heavier than 50 lbs.
Refrain from mowing, if possible, until the grass is at least 3” high. New grass should be mowed with the mower at a high setting. Ideally only 1/3 of the total height of the grass should be removed during a mowing. Once the grass is well established and before mowing, the netting (if used) should be gently removed. Do not fertilize or use weed control products until the restored area has been mowed three times. The grass needs to establish strong enough roots to withstand any type of chemical application.
Please remember that these are basic guidelines. Watering frequency needs to adapt to weather and turf conditions. If the weather is very hot and dry, or if the new grass shows signs of stress, it may be necessary to increase watering. If the weather is rainy, then watering frequency needs to be reduced.
The Village of Lombard will be replacing the aging and obsolete residential water meters and associated meter interface units (MIUs) throughout the village that were installed in the mid 1980’s. This will allow the Village to obtain readings using radio frequency technology instead of the current walk-by read method. The new meters will be read automatically and will increase efficiency, improve water accountability, and provide an increase in information to consumers regarding their usage.
Yes, this is a mandatory program for all Village of Lombard water customers. Properties that are due for replacement will receive a notice from the Village when it is time to schedule an appointment.
No. There is no cost to the residents for the meter replacement.
Each water meter will be connected with a Meter Interface Unit (MIU) or radio transmitter mounted on the outside of your home. The MIU communicates to data collector units located throughout the Village and then the reading is sent back to our main office. Each meter has a unique identification number that insures that only your reading is being assigned to your account.
The Village of Lombard has contracted with Water Services Company a sister company of Water Resources Inc., the local distributor and supplier of the water meters and infrastructure. All installers will have a Village of Lombard issued photo identification card, be professionally dressed, and travel in marked vehicles. If you have any concerns with the installer or question the validity of their credentials, please do not hesitate to contact Public Works to confirm.
Yes, since the water meters are located inside your home or building, someone over the age of 18 needs to be present during the installation.
Most water meters are located in the basement or crawl space where the water service pipe enters the building. The meter will be two to three feet above the ground usually by the wall closest to the street.
If you have a finished basement, the water meter may be behind a wall or in rare cases the water meter may be in a meter vault outside your home. If the meter is behind a finished wall, it is the responsibility of the property owner/tenant to provide access to the water meter for the replacement. The water meter installers will not cut into walls to expose the water meter. If the water meter is not accessible at the time of the appointment, you will be required to reschedule your appointment after access has been made.
If you are a tenant, you will be asked to provide access to the water meter for the installation. A copy of the water meter installation notice will be sent to the property owner as well.
Know where your water meter is located. Make sure the area around the water meter is clear to allow room for the installers to work with at least a four foot (4’) radius. Make sure your water meter is accessible; if the meter is buried behind a finished wall provide an access point before your scheduled appointment.
The water meter installer will arrive at your home at the scheduled appointment time and provide proper identification. The installer will locate your water meter and main water shut off valve. The water will be shut off and old meter removed. The new meter will be installed in the same location and a new wire may need to be run to the MIU located on the outside of your home/business. The water will be turned back on and be checked for leaks and proper flow and pressure. You will be asked to verify the final read of the old meter, that there are no leaks and proper flow, and then asked to sign to approve the installation.
The installer may shut the water off outside your home/business at the curb stop to complete the work. The Village has negotiated a fixed cost with the installation contractor to replace non-functioning water valves at the property owner’s discretion. The cost is solely the responsibility of the property owner and will be between the contractor and the property owner. The Village will not be responsible for collecting payment of said work.If the water cannot be shut off either inside or outside the building, you may be required to reschedule the appointment in order for the Village to make repairs to the curb stop.
Typically the installation will take approximately 30 – 45 minutes and the water will be turned off for about 5-10 minutes until the meter is changed. You may experience some trapped air or slight discoloration in the water supply due to the draining of the water lines during the meter replacement. This is normal and will clear after running your water for a few minutes.
When your water meter is replaced, your property’s plumbing system may be disturbed and may affect the lead content of your potable water supply. Lead, a metal found in natural deposits, is harmful to human health. The most common exposure to lead is swallowing or breathing in lead paint chips and dust. However, lead in drinking water can also be a source of lead exposure. In the past, lead was used in some water service lines and household plumbing materials. Lead in water usually occurs through corrosion of plumbing products containing lead; however, disruption (construction or maintenance) of lead service lines may also temporarily increase lead levels in the water supply. This disruption may be sometimes caused by water main maintenance/replacement. As of June 19, 1986, new or replaced water serviced lines and new household plumbing materials could not contain more than 8% lead. Lead content was further reduced on January 4, 2014, when plumbing materials must now be certified as "lead-free" to be used (weighted average of wetted surface cannot be more than 0.25% lead).
Run your water to flush out lead. If the plumbing in your home is accessible; you may be able to inspect your own plumbing to determine whether or not you have a lead service line. Otherwise, you will most likely have to hire a plumber.
Please note: If you do install a water filter, follow the operating and maintenance instructions very carefully. An improperly installed and/or maintained filter can adversely affect the water quality. The water provided by the Village of Lombard meets all State and Federal drinking water standards.
Most complaints generally are that the water has an earthy, musty smell and taste. We believe the earthy, musty taste and odor of the drinking water is the result of compounds produced by blue-green algae and other vegetation found in Lake Michigan. Taste and odors may be more noticeable when the lake water gets warmer. Refrigerating the water will minimize the taste and odors. The presence of taste and odors does not affect the safety of the drinking water. The Chicago Water Department adds powdered activated carbon (PAC) to the water at the Jardine Water Purification Plant. The application rate of PAC is based upon the concentration of water vegetation and the number of taste and odor complaints.
Residents are urged to contact the Village with any taste and odor complaints. They are forwarded to the DuPage Water Commission, who then logs them with the Jardine Plant. When there is a rise in complaints, they increase their treatment. But because of the distance, it takes approximately 24 hours for the DuPage Water Commission to receive the water. It then takes another 24 hours to get into our water supply. We also suggest residents refrigerate their drinking water. The decreased temperature helps alleviate the problem.
Water softening is the process of removing the minerals from the water and is commonly accomplished by either reverse osmosis filtration or ion exchange. Reverse osmosis filtration units can handle only small volumes of water and is usually performed at a single point of use, such as the kitchen sink. Ion exchange units can handle large volumes of water and are usually installed on the incoming water supply line to a property. Ion exchange systems exchange sodium ions for the calcium and magnesium ions in the water. Medical studies show that people who live in areas with hard water have reduced occurrences of cardiovascular illness compared to people who live in areas with soft water. You should consult your physician before making artificially softened water your primary source of drinking water.
Additionally, from May 15 - September 15 water used for sprinkling or irrigation of lawns or gardens is only allowed from 7 a.m. - 11 a.m., and from 7 p.m. - 11 p.m.
To heat the pipe you can use an electric heating pad wrapped around the pipe, a hair dryer, a portable space heater (kept away from flammable materials), or wrapping the pipe with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove or other open flame device. A blowtorch can cause the water in the pipe to boil which can cause the pipe to burst.
Please click the link below to view our policy if your water was shut off.
Disconnected Water Service
Please visit our New Services page.
Planning a move? Along with other utilities, be sure to notify the Village concerning your water/sewer account. Give ample notice for a final reading – a week is preferred. Please visit our Cancel Service page.
Click the link for more information about Water/Sewer Billing Payment Options.
Please visit our WaterSmart portal for water conservation tips.
Yes, please follow the link to our Watersmart Portal or view payment information on the online payments page.
In some cases, customers use a very small amount throughout the month and because we only bill per 1,000 gallons used, when the dial rolls over to 1,000 gallons, the charge will then appear on the monthly bill. High Bill? Possible Reasons...
Though the Village does require a plat of survey for many permits, we may not have a copy of your plat. Plats are usually received during a property closing. If you lost your plat, you may call a survey firm to obtain a new plat.
Some businesses can be run out of your house. Please check the Village's Home Occupation Code and call a Planner for more information at 630-620-5749.
Setbacks vary by Zoning District. The Village's Zoning Code regulates setbacks.
Zoning, and other maps, are online at https://www.villageoflombard.org/Maps .
A public hearing is a meeting open to public to hear a case or request. The Plan Commission and Zoning Board of Appeals conducts public hearings for variances, conditional uses, planned developments, etc. Requests from a public hearing then go before the Village Board for final consideration. If you have questions on a public hearing please call a Planner at 630-620-5749. Information is also available online.
The Village may annex property that is contiguous to the Village and within our Planning Boundary. Please call a Planner to verify your address at 630-620-5749.