What were the results of the Water and Sewer Rate Study?
  • The results of the study showed that current water and sewer revenues collected are 96% variable (rate x water usage per 1000 gallons) and 4% fixed (bi-monthly service charge and cross connection fee).  The study also showed the Village’s current expenses are 74% fixed (operations and maintenance, debt, capital) and 26% variable (purchased water and sewer treatment per 1000 gallons). 
    • The current rate structure is highly dependent on customer usage which is steadily decreasing due to water conservation measures and high efficiency appliances.  The fixed expenses continue to rise due to inflation and state mandates.
    • Based on research, it was found that best practice is to have at least 15% of the rate fixed.  Both committees decided that a 15% fixed fee at this time would be difficult for consumers.  
    • The Committees discussed at length potential customer concerns and business friendly practices. The proposed rate structure will bring the water and sewer revenues to 8% fixed and 92% variable. 
  • The Village has been supporting the Water and Sewer Fund with money that was not originally intended for water and sewer operations.  The Water and Sewer Fund should be funded solely by the revenue generated from water and sewer fees.
  • The Committees reviewed the pros and cons of bi-monthly vs. monthly billing and how the proposed rate structure should show on the water billing statement.

Show All Answers

1. How does the Village determine how to set the Water and Sewer rates?
2. What were the results of the Water and Sewer Rate Study?
3. Why is the water/sewer rate increasing by $0.40 per 1,000 gallons used?
4. What does the $0.40 increase mean for the average household?
5. Did the water and sewer study recommend any additional fee structure changes?
6. Why is billing changing from a bi-monthly to a monthly schedule?
7. Where can I learn about my water usage?
8. What can I do to make paying my bill easier?
9. Where can I learn more?
10. Where can I find out more about Village news?
11. You asked me to conserve water – I did that, and now you are raising my rates! I do not understand this and it makes me angry.
12. Prices are increasing on everything – a water rate increase is the straw that will break the camel’s back. Why does water cost so much?
13. Are there assistance programs for people who can’t afford to pay higher water rates?
14. How does the Village of Lombard compare to other communities for water and sewer rates?
15. Why do rates need to be increased? How often will we see increases?