Privacy Notice & Policy

This statement addresses collection, use and security of and access to information that may be obtained through the use of the Village of Lombard web site. This notice may be modified from time to time without notice, so please check back periodically. This notice covers the following topics including Information Collected and How It Is Used:
Automatically Collected and Stored Information
If you do nothing during your visit but browse through the web site, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store the following types of information about your visit:
  • The domain name and IP address of the computer you used to access our web site;
  • The type of browser, operating system, and display resolution used to access our web site;
  • The date and time of your visit;
  • The pages you visit and how long you stay on each page;
  • The domain name and IP address you came from when you accessed our web site; and
  • The 'search terms' entered by our visitors.
We use this information to help us make our web site more useful to our visitors - to learn about the number of visitors to our web site, the type of technology our visitors use, and the information they are looking for when visiting our web site. We do not track or record personally identifiable information about individuals and their visits.

If You Send Us Personal Information
If you choose to provide us with personal information (for example, you send an e-mail to a Village of Lombard employee), or you fill out a form with your personal information in it and submit it to us through this web site, we will use that information to respond to your e-mail and to help us get you the information you requested. We will only share that information with another governmental agency or appropriate service provider if your inquiry requires us to contact that other governmental agency or provider to provide an answer to your inquiry. We do not create individual profiles with the information you provide nor will we give it to any private organizations. The Village of Lombard does not provide its mailing list or web site generated information for any commercial purpose.

Personally Identifiable Information ("PII") and Choice
You may choose whether to provide personally identifiable information on-line.

"Personally identifiable information" (PII) is information about a natural person that is readily identifiable to that specific individual. PII includes such things as an individual's name, address, and phone number. A domain name or IP address is not considered PII.

We collect no PII about you unless you voluntarily provide it to us by sending us e-mail, participating in a survey, or completing an on-line form. You may choose not to contact us by e-mail, participate in a survey, or provide any PII using an on-line form. Your choice not to participate in these activities will not impair your browsing of the Village of Lombard web site, nor will it preclude you from reading or downloading any information provided on our web site.

Privacy Warning
E-mail is not a secure medium. Personally identifiable information sent via the Internet can be intercepted. You may, therefore, wish to reconsider the advisability of sending messages that contain sensitive, personal information to e-mail addresses on this web site.

The Village of Lombard has no intention of releasing 'personal information' sent to us voluntarily, but may be required to do so pursuant to State or Federal law, or pursuant to court order.

If you believe that your personal information is being used for a purpose other than what was intended when submitted, you may contact the Village of Lombard, Village Manager at

Children Accessing Web Site
The Village of Lombard is especially concerned about protecting children's privacy. We hope parents and teachers are involved in children's Internet explorations. It is particularly important for parents to guide their children when children are asked to provide personal information on-line. The Village of Lombard web site does not ask children to provide any information to us.

Public Access to Information
In the State of Illinois, laws exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by State or local government agencies. At the same time, there are exceptions to the public's right to access public records that serve various needs including the privacy of individuals. Exceptions are provided in both State and Federal laws.

All the information collected at this web site becomes public record that may be subject to inspection and copying by members of the public, unless an exemption in the law exists.

This web site does not use cookies. Cookies are simple text files stored on your computer by Internet web sites to improve your future visits and enhance customer service. Should the Village of Lombard choose in the future to use cookies, they will not contain PII and will expire at the end of the web-surfing session or after a fixed period of time.

The Village of Lombard, as developer and manager, and CivicPlus as host, of this web site, have taken several steps to safeguard the integrity of their data and to prevent unauthorized access to information maintained. These measures are designed and intended to prevent corruption of data, to block unknown or unauthorized access to our network, systems and information, and to provide reasonable protection of private information in our possession.

Unauthorized attempts to modify any information stored on this web site's system, to defeat or circumvent security features, or to utilize this web site's system for other than its intended purposes are prohibited.