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The Village of Lombard completed a Water and Sewer rate study with the assistance of an outside third party consultant in 2019. Based on these results, recommendations were proposed by both the Finance & Administration and Public Works & Environmental Concerns Committees, consisting of Village of Lombard residents.
The study concluded that for the Village to maintain the highest quality of drinking water to its customers, this $0.40 increase per 1,000 gallons is necessary.
The average Lombard resident uses 5,000 gallons per month meaning most residents will experience a $2.00 monthly increase in billing.
Yes. In order to close the gap between variable and fixed costs, the study recommended that the Village implement a $5.00 fixed capital fee per bill. This fixed capital fee will help to pay for Lombard’s aging infrastructure needs. With this increased capital, Lombard’s Utility Division will be able to avoid drinking water issues, of which other municipalities have been affected.
The transition from bi-monthly to monthly billing will create a more consistent billing date for users. Monthly bills will make it easier for residents to know when bills are issued and when they are due.
The newly installed smart water meters, allow users to view water usage metrics, set leak alerts, and get water saving tips through the WaterSmart portal. To access your account, sign up at https://lombard.watersmart.com.
Users have the convenient option to sign up for automatic direct bank account withdrawal for their water bills. To sign up, visit villageoflombard.org/autopay.
For more information on water and sewer billing visit villageoflombard.org/waterbilling.
Connect with the Village on Facebook, Twitter and Instagram, and sign up for a weekly E-Pride Newsletter at www.villageoflombard.org/epride.
· Your monthly water bill payments are working to ensure our ability 24 hours a day, 7 days a week to deliver high quality, reliable water in a manner that values the environment, community and economic interests, and sustains the resources entrusted to our care.
· We safeguard water for our community by producing an adequate supply that meets strict standards for safety and quality, and ensuring our drinking water system protects that water from our facilities to your faucet.
· And when water service is compared to the cost of staple consumer goods and other services, such as electricity, telephone, and cable, water is an outstanding value. The average cost for one gallon of water from your water source to your tap is half-a-cent. In comparison:
o The national average for one gallon of whole milk is $3.50.
o The national average for one gallon of gas is $2.86.
o Bottled water costs about $1.21 per gallon nationwide – or about 300 times the cost of a gallon of tap water.
o Considering that almost two thirds of all bottled water sales are single-serve 16.9oz bottles, this average cost for a gallon can be much, much higher: about $7.50 per gallon. That’s almost 2,000 times the cost of a gallon of tap water.
The Village sets a rate structure to pay for the water and sewer system that the Village has in place, not the system that another community has in place. Other communities have different costs and debt which makes their rate structure different and difficult to compare to Lombard’s system.
· The water bill you pay is an investment in our water future, to ensure we can continue to provide you – and generations to come – with the high quality water service you receive today. Our new rate structure will help us make our water system stronger, so that we can provide smarter services at the lowest costs.