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1. *Are false alarms a problem in Lombard?
2. *What are the most frequent errors that cause false alarms?
3. *What is a false alarm?

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1. *What work requires a permit?
2. *Why do I need a permit?
3. *What do I need to obtain a building permit?
4. *As the homeowner, can I do the work myself and if I am doing the work myself, do I still need to get a Permit?
5. *How long does it take to obtain a building permit?
6. *When does a permit expire?
7. *How much would a permit for a new single family home cost?
8. *Who is responsible for obtaining the permit?
9. *Will a stamp from an Architect from another State be accepted?
10. *Does each page need to be stamped?
11. *Do plans have to be architecturally stamped and sealed?
12. *If we are putting on a Second Story Addition, do the plans need to be stamped?
13. *I'm putting in a deck. At what depth must my posthole be dug?
14. *How many inspections do I need for a deck?
15. *Can I put all of my decking on before my framing inspection?
16. *What are the requirements for driveways?
17. *Can the apron at the street be over 20-0’ wide?
18. *What are the drywall requirements?
19. *I'm building a fence. What is the recommended depth the posthole should be?
20. *What are the specifications for the garage floor?
21. *Must my garage have electric?
22. *Do I have to have a hard surface landing at my service door of my garage?
23. *What inspections do I need?
24. *How long does it take to get an inspection and how is an inspection scheduled?
25. *Does the inspector need to get inside my home for a pool inspection?
26. *Does the inspector need to get inside my home for a garage inspection?
27. *Do I need to be home for a deck inspection?
28. What Inspections are needed for an Open Ceiling Inspection?
29. *Which contractors need insurance and licenses?
30. *What the requirements for insulation for a single family house?
31. *How far off the ground should Knox boxes be placed?
32. *Do I have to select a particular Knox box?
33. *Do I have to have the plans on site for inspections?
34. *Can I use PVC underground?
35. *Do I need a permit to put a new roof on my home?
36. *Is ice & water shield required for roofs?
37. *If I do any work to my home, will my property taxes be increased?
38. *I’m thinking about doing some work, can you recommend a contractor?
39. *What happens if I start a project without a permit?
40. * When am I obligated to contact JULIE?

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1. What are common code violations and who do I contact to report a violation?

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1. *Do I need a vehicle sticker?
2. *I’m moving in to/out of Lombard. What do I need to do to set up/cancel water services?
3. *What types of payment does the Village of Lombard accept?

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1. What are the guidelines for recreational fires and gas grills?
2. Where can I drop off an old fire extinguisher?
3. Where can I drop off old medications (no controlled substances)?
4. Can I schedule a tour of the fire station?
5. Do you have someone who will talk to our civic group?
6. Will the Fire Department come to a block party?
7. What type of fire extinguisher should you keep in your kitchen?
8. What is the number one cause of fires in the home?
9. Do I need a license for a fire or burglar alarm?

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1. * Who do I call with questions about the railroad?
2. * What is "Notify Me?"
3. * How do I view my utility bill online?
4. * What are the Village Hall hours?
5. * What type of payment does the Village of Lombard accept?
6. * Did You Know...
7. * Where can I dispose of unused prescription medications?

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1. *Does every business in Lombard need a license?
2. *Do I need a license for a home-based business?
3. *Do I need a license for a fire or burglar alarm?
4. *How do I apply for a liquor license?

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1. *Do I need a license for a fire or burglar alarm?
2. *Is there a program for free car seats available?
3. How do I request overnight parking?

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1. *Who do I call if my sewer is backing up?
2. *Who do I notify if a street light is out?
3. *My garbage/yardwaste wasn't picked up. What do I do now?
4. *Public Works dug up my parkway for a water/sewer repair, who's responsible to fix it?
5. *Who do I talk to about my water bill?
6. *What are some ways that I can conserve water?
7. *Who is responsible for maintenance of the parkway?
8. *Who maintains the parkway trees?
9. *Are there any watering restrictions?
10. *Why hasn't my street been plowed?

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1. *What items can I put in my recycling bin?
2. *My garbage/yardwaste wasn’t picked up. What do I do now?
3. *There was a holiday this week, when will my garbage be picked up?
4. *Where can I purchase stickers?
5. *Who can I talk to if I have an issue with Waste Management?

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1. *Who do I call if my sewer is backing up?
2. *What causes the grayish-black ring in the toilet bowl?
3. *What causes the pink stain on bathroom fixtures?
4. *What can I do about flooding?
5. *What can I do about water in my backyard?
6. *Who should I contact for billing questions?

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1. *When will my street be plowed?
2. *Why does the Village "plow in" my driveway?
3. *Are there any parking restrictions during snow events?
4. *A plow damaged my mailbox, who will replace it?
5. *Does Public Works plow all of the streets in the Village?

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1. *What is the sales tax rate for the Village of Lombard?
2. *What % of my property taxes goes to the Village of Lombard?
3. Does the Village of Lombard require transfer stamps or transfer taxes on the sale of real estate?

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1. *What is considered the parkway?
2. *Who is responsible for maintenance of the parkway?
3. *Who maintains the parkway trees?
4. *How do I get a tree planted in my parkway?
5. *I don't like my parkway tree, will the Village remove it?
6. *How often are parkway trees trimmed?
7. *Will the Village remove a parkway tree if the roots are getting into my sewer line?
8. *Does the Village pick up brush?
9. *Who maintains trees in utility easements?
10. *My neighbor has a dead tree in their yard, why doesn't the Village make them remove it?
11. *My tree has recently been removed, what happens next?
12. *The Village contractor removed my tree, who's responsible for the grindings?
13. The contractor removed the stump grindings but the area is still bare. Are they done?
14. *The Village just put seed or sod in my parkway, who is responsible for watering it?
15. *How do I care for the newly seeded area at my residence?

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1. *Where does my water come from?
2. *Do I have radon in the water?
3. *Does the water contain fluoride?
4. *Why does my water sometimes smell or taste like chlorine?
5. *Do water filters work and should I use one?
6. *How can I have my water tested?
7. *What causes the “musty” taste and odor in the water?
8. *How hard is my water and should I use a water softener?
9. *What do you test for in the water?
10. *Do I need to treat the water before I use it for my fish?

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1. *Are there any watering restrictions?
2. *Where are my shut-off valves?
3. *What if my main valve does not work in an emergency?
4. *What part of water service is my responsibility?
5. *What do I do if my pipes freeze?

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1. I think there is an error with the current reading on my bill. What should I do?
2. I forgot to pay my bill and my service was disconnected. What happens now?
3. I’m new to the Village. How do I start water service?
4. I’m moving. How do I stop my water service?
5. Is a security deposit required?
6. Where do I find my account number?
7. What are my current payment options?
8. What are some ways that I can conserve water?
9. Can I see my billing/water usage history?
10. Why does my water bill run the same amount month after month?
11. Why does my water bill sometimes vary from month to month?
12. Some months my water bill seems very high. Why is that?