Coronavirus/COVID-19 Information

Village Hall is closed to foot traffic, however Village staff will remain working to provide services to residents and businesses. To help assist you in contacting the right department or staff person for your needs, we have compiled a Who to Contact FAQ

Connect with the Village for alerts and updates on Facebook & Twitter, and sign up for emails.

Call the main phone line (630)620-5700 to access the department of your choice or to talk with a staff person during regular business hours, Monday – Friday, 8 a.m. – 4:30 p.m. If no staff person is available, please leave a voicemail and your message will be responded to. 

  • Main Line
  • 620-5700
  • Community Development
  • 620-5749
  • Code Enforcement
  • 620-5757
  • Building Division
  • 620-5750
  • Finance Department
  • 620-5700
  • Fire Department
  • 620-5738
  • Fire Station 1
  • 620-5736
  • Fire Station 2
  • 620-5734
  • Bureau of Fire Prevention
  • 620-5750
  • Police Department
  • 873-4400
  • Public Works Department
  • 620-5740
  • Village Clerk’s Office
  • 620-5741
  • Village Manager’s Office
  • 620-5712
  •  Human Resources
  • 620-5929

March 27, 2020: COVID-19 Update

The Village is continuing to work around the clock to provide core services to residents. We appreciate your ongoing support during this unique situation. We will get through this #LombardStrong together! 

Price Gouging

Lombard Metra Station Closed to Public 

The Village has been notified that the Lombard Metra station has been closed to the public. The closures are in place to protect employees and passengers from unnecessary exposure or spread of the COVID-19 virus. Additional closures include

UP NORTH LINE
HIGHLAND PARK
DAVIS STREET
WAUKEGAN

UP NORTHWEST LINE
PARK RIDGE
ARLINGTON PARK
MT PROSPECT
CRYSTAL LAKE

UP WEST LINE
ELMHURST
LOMBARD
VILLA PARK
GENEVA

Essential Services Continue

Residents are reminded that several essential services remain open or approved at this time. This includes restaurants offering pick up or delivery as well as construction. According to the State of Illinois’ Stay at Home Mandate, the following essential businesses, operations, and related services will remain open:

  • These essential businesses, operations and related services will remain open:
  • Police stations
  • Fire stations
  • Hospitals/clinics and healthcare operations
  • Human service operations
  • Community based organizations that provide meals and social services
  • Jails/Prisons
  • Garbage/sanitation
  • Transportation, including airports, CTA and Metra
  • Utilities: Water, power, gas, etc.
  • Public works
  • Gas stations
  • Pharmacies
  • Food:
    • Grocery stores
    • Food banks
  • Convenience stores
  • Restaurants for: Delivery, take-out, curbside delivery
  • Banks and financial institutions
  • Laundromats/laundry service
  • Funeral services
  • Hotel and lodging
  • Hardware and supply stores
  • Critical trades such as plumbers, electricians, exterminators, security personnel etc
  • Post offices and other shipping services.


Lombard Park District Statement: March 26, 2020 

The Lombard Park District has closed all playgrounds, tennis courts, basketball courts, disc golfing courses and athletic fields. It is impossible for youth to maintain a safe social distance while playing team sports. Please consider all sports fields in the community closed to all team sports play and practice until further notice. https://lombardparks.com/park-district-program-suspensions/

Main Street Construction Project: IDOT to Continue Construction

The Main Street Improvement project is Federally funded through the Surface Transportation Program administered through the Illinois Department of Transportation (IDOT). The Village is funding 30% of the project cost with local funding sources. Since the project contract is awarded and administered by IDOT, the Village must adhere to IDOT’s policies relative to construction.  The Village has been in contact with IDOT and been informed that, “there are no plans to stop or suspend construction because of this health crisis. Workers who support the construction of critical or strategic infrastructure are considered essential by the Department of Homeland Security and have a special responsibility to maintain a normal work schedule. With our partners in industry, we will strive to keep this construction season on schedule”. Additionally, construction has been determined an essential service through the Executive Order issued by Governor Pritzker. The Village continues to review its services and programs to ensure that the health and safety of the residents, employees and businesses is the primary objective. 

Scams Online and in Person

When a global phenomenon impacts people on a large scale, including natural disasters or pandemics, there is often an increase of opportunistic criminal activity on the internet. The bad guys are preying on your fear and sending all sorts of scams related to COVID-19.

Residents are reminded to be guarded when it comes to:

  • Downloading items from unknown websites
  • Opening emails from an unknown sender
  • Phishing emails that appear as though they are from a trusted organization including the CDC or WHO
  • Fake charities
  • How you can stay safe from online scams:
  • NEVER click on links or open attachments from an email that you were not expecting
  • If you receive a suspicious email that is impersonating an official organization, report the email.
  • If you want to make a charitable donation, go to the website or contact the charity of your choice directly, instead of clicking on links in emails.

Door-To-Door Scammers

Remember: The Village has suspended all solicitor permits. If someone comes to your house that you don’t know – don’t answer. If you feel unsafe or witness suspicious behavior, call 9-1-1.

Disposing of Medical Waste

Residents have reported seeing used gloves that have been littered onto the ground in public spaces. Residents are reminded to dispose of medical equipment appropriately, by placing items directly into the garbage. Please remember that maintenance workers will be exposed to unnecessary dangers when having to clean up your medical litter. Please take a moment to dispose of your garbage safely and properly.

COVID-19 Update from the Village of Lombard: March 25, 2020 

Stay at Home Order Remains in Effect

The Village of Lombard remains under a Stay at Home Order/Shelter in Place, which was put into effect for all of Illinois by Governor J.B. Pritzker on March 20th. This order requires all residents to stay in their homes except for essential travel. For more information on the Stay at Home Order see the FAQ.

Personal Protection Equipment Donations Accepted

Lombard Firefighter/Paramedics and Police Officers continue to accept donations of Personal Protective Equipment, or PPE, including surgical gloves, surgical gowns, face shields, eye protection, and surgical or N-95 respirator masks, as well as disinfectant wipes and hand sanitizer. Items MUST be new, unopened, unused, and in their original packaging. Items may be brought to the Lombard Police Station.

covid who to callPreparation is Key: Are you prepared for COVID-19?

The Illinois Department of Health is sharing helpful information about what to do when:

  • You want to know more about COVID-19
  • You’re not feeling well and have respiratory symptoms
  • You need immediate medical attention.  

Lombard’s Next Steps

  • The Village will continue to monitor the situation and will heed advice from medical experts.’
  • Updates will continue to be shared as they are made available. 

March 23, 2020: Covid-19 Update from the Village of Lombard

Thank you, Lombard! From first responders, to first graders… we’re all in this together.  Thank you for acting responsibly and cooperating with the Stay at Home Order issued by the State of Illinois, currently in effect to help flatten the curve of the coronavirus, and to help keep our community healthy.

With your continued support, we will get through this #LombardStrong.

Lombard Accepting Personal Protection Equipment Donations 

The Lombard Police Department is accepting donations of Personal Protection Equipment to serve our community and to support other agencies that do so. New, unopened, and unused PPE will be welcomed, including:

  • surgical gloves
  • surgical gowns
  • face shields
  • goggles
  • surgical or N-95 respirator masks

If you have items to donate, you may deliver them to the Lombard Police Department if you do not feel ill and if you maintain proper social distancing.

What you CAN do while maintaining social distancing:

  • Go to the grocery store or pharmacy
  • Pick up food from local restaurants. Shop local and support your local businesses! Contact your local restaurant to see if they are providing pick up. The Lombard Chamber of Commerce has started a Facebook page that shares information about Lombard businesses that are providing take out/delivery or specials at www.facebook.com/lombardtakeout.
  • Receive medical care
  • Call a plumber or electrician
  • Go to the bank, post office, or gas station
  • Enjoy an open space, including trails or parks. (Playgrounds are closed.)
  • Take a walk, run, or bike ride

What you cannot and should NOT do:

  • Buy more than you need
  • Dine-in at restaurants or bars
  • Go to the gym, salon, or barber shop
  • Travel for non-essential (above listed) purposes
  • Visit a playground
  • Gather in groups
  • Ignore social distancing. While exercising outside, you should still practice social distancing by running or walking at least six feet away from other people.
  • Go out or interact with other people if you’re sick.

Rumor control:

  • Lombard Police will not pull over cars for being on the road to check for compliance with the Governor’s Order but they are still enforcing standard traffic laws, so you should still buckle up, stay off your phone and not speed.    
  • Lombard Police will not be ticketing or arresting people that are outside. As we are also sharing close quarters with our families, we too understand the need for a stroll around the block. If encountering a situation where people are gathering, Lombard Police may ask the group to disperse and go home. Common sense is highly encouraged.
  • Lombard Police are continuing to serve and protect. This includes non-coronavirus concerns. Please do not hesitate to dial 9-1-1 if you witness or experience an unsafe situation.
  • The Illinois National Guard is supporting logistics, transportation, and medical response efforts. The National Guard will not be enforcing the Stay at Home Order. (www.coronavirus.illinois.gov) Which again – is good news for that much needed stroll around the block.

It’s important to remember that the Stay at Home Order is in place to protect your friends, neighbors, and vulnerable populations. The purpose of the order is to significantly restrict your outside movement to only essential outings, to help stop the spread of the virus. Lombard Police and Fire are your neighbors. Your Village is here to serve you. If you have any questions please email communications@villageoflombard.org.

Emergency Declaration Signed March 20

On Friday, March 20, Village President Keith Giagnorio declared a State of Emergency in the Village of Lombard. A State of Emergency will:

  • help the Village access Federal funding.
  • allow the Village to maintain certain administrative functions including the payments of bills and other routine requirements.

Village President Keith Giagnorio also signed into effect the following Executive Orders as of March 20, 2020:

  • Executive Order 1: Active peddlers and solicitor licenses have been revoked and future licenses will not be issued as of this time.
  • Executive Order 2: The Village suspended a code provision that automatically terminated liquor licenses for those businesses that closed for more than 45 days.
  • Executive Order 3: Payment shall not be required for commuter parking in the Village of Lombard’s daily fee commuter parking lots. The expiration of commuter parking permits currently set to expire on April 30, 2020 shall hereby be extended until 30 days following the expiration of the Executive Order.
  • Executive Order 4: Following recent approval by the State, the Village will permit certain liquor license holders to temporarily sell packaged and sealed alcoholic beverages through delivery and pickup.

In conjunction with other utilities in Illinois, the Village will not be terminating water service or penalizing customers who fall behind on water bill payments. The Village will work with residents and businesses during this difficult time.