Coronavirus/COVID-19 Information

Village Hall is closed to foot traffic, however Village staff will remain working to provide services to residents and businesses. To help assist you in contacting the right department or staff person for your needs, we have compiled a Who to Contact FAQ

Connect with the Village for alerts and updates on Facebook & Twitter, and sign up for emails

Call the main phone line (630)620-5700 to access the department of your choice or to talk with a staff person during regular business hours, Monday – Friday, 8 a.m. – 4:30 p.m. If no staff person is available, please leave a voicemail and your message will be responded to. 

  • Main Phone Line: (630) 620-5700
  • Community Development: (630) 620-5749
  • Code Enforcement: (630) 620-5757
  • Building Division: (630) 620-5750
  • Finance Department: (630) 620-5700
  • Fire Department: (630) 620-5738
  • Fire Station 1: (630) 620-5736
  • Fire Station 2: (630) 620-5734
  • Bureau of Fire Prevention: (630) 620-5750
  • Police Department: (630)873-4400
  • Public Works Department: (630) 620-5740
  • Village Clerk’s Office: (630) 620-5741
  • Village Manager’s Office: (630) 620-5712
  • Human Resources: (630) 620-5929

5.26 Village of Lombard COVID19 UpdateMay 28, 2020 Village of Lombard COVID-19 Update

Phase 3 of Restore Illinois Plan Begins May 29 

Lombard is on track to move from Phase 2 to Phase 3 of the State’s 5 Phase Reopen Illinois Plan, along with certain modifications, beginning Friday, May 29. Village staff is working with local businesses to find creative solutions to support reopening, while adhering to the State’s guidelines, available at www2.illinois.gov/dceo/Pages/RestoreILP3.aspx.

The categories of businesses that will be allowed to reopen in Phase 3, with specific restrictions, include:  

  • Health & Fitness Businesses
  • Manufacturing Businesses
  • Offices
  • Personal Care Services (Salons, barbershops, spas)
  • Restaurants and Bars for outdoor service
  • Retail businesses
  • Service Counters
  • Youth Sports

Village’s Park Avenue Patio Opens May 29th

The Village has worked with local businesses to develop a shared outdoor eating space called Park Avenue Patio, that complies with regulations, in downtown Lombard.  Park Avenue Patio is a space designed for consuming food and beverages purchased to-go from local restaurants and taverns, while remaining in compliance with the State’s COVID-19 regulations. Visitors are reminded to please act responsibly and courteously so the Village can continue to provide access to Park Avenue Patio. For restrictions and more information see the Park Avenue Patio FAQ. 

Park Avenue Patio Map

Village Hall Reopening June 1 

It is anticipated that Village Hall will reopen for in person service with limited hours, 10 a.m. – 2 p.m., Monday – Thursday, beginning June 1. Residents are still encouraged to conduct Village business online, over the phone, or via email. This includes paying bills (www.villageoflombard.org/payabill), apply for permits (www.villageoflombard.org/onlinepermits), and report a concern via the Village’s website (www.villageoflombard.org/reportaconcern).

Visitors must adhere to strict social distancing guidelines of no less than 6 feet of space between each person and must wear a mask. Questions? Contact customerservice@villageoflombard.org or (630)620-5700.

Be a Hero: Spring Blood Drive 

The Village’s Spring Blood Drive will take place from 8 a.m. – 1 p.m. at the Yorktown Convenience Center and from 1:30 – 7 p.m. at the First Church of Lombard, 220 S. Main Street. Book your appointment at www.villageoflombard.org/blooddrives. Safe social distancing measures will be in place to ensure donor safety.

DuPage County Health Department Map 

The DuPage County Health Department COVID-19 dashboard, shows the number of lab-confirmed COVID-19 cases in each municipality. As of May 26, there have been a total of 314 lab confirmed cases in Lombard. https://www.dupagehealth.org/610/DuPage-County-COVID-19-Dashboard 

The best way you can protect yourself is to socially distance yourself from people outside of your home, and limit your potential exposure. Wash your hands regularly, for 20 seconds, using soap, and do not touch your face with unwashed hands.

Ongoing reminders regarding covid-19

Thank you, Lombard! From first responders, to first graders… we’re all in this together.  Thank you for acting responsibly and cooperating with the Stay at Home Order issued by the State of Illinois, currently in effect to help flatten the curve of the coronavirus, and to help keep our community healthy.

With your continued support, we will get through this #LombardStrong.


Support Your Local Lombard Businesses!

More than 250 Lombard businesses are open for business! The Village has compiled a map of open businesses and whether or not they are providing pick up or delivery of goods. Whenever possible, support local businesses. Find local businesses to support at www.villageoflombard.org/shoplocalmap! 

shop local lombard Opens in new window


Lombard Accepting Personal Protection Equipment Donations 

The Lombard Police Department is accepting donations of Personal Protection Equipment to serve our community and to support other agencies that do so. New, unopened, and unused PPE will be welcomed, including surgical gloves and gowns, face shields, and surgical or N-95 respirator masks. If you have items to donate, you may deliver them to the Lombard Police Department if you do not feel ill and if you maintain proper social distancing.

Senior Citizen Resources

The Village of Lombard has compiled a list of resources for senior citizens, including senior shopping hours at grocery stores and pharmacies, details about food banks, and contact information for local organizations that are focused on providing senior assistance. If senior citizen information does not apply to you directly, we are hoping residents will share this information with senior citizens they know. With your help, we will all get through this together #LombardStrong.

VILLAGE OF LOMBARD SUMMER EVENTS CANCELLED

In compliance with Governor Pritzker’s Restore Illinois 5-phase plan, announced May 5, 2020, the Village of Lombard regrets to announce the cancellation of all special events and concerts scheduled through August. This includes Memorial Day (5/25) Cruise Nights & Summer Concerts Series (June – August) and the 4th of July Fireworks display. The Village will continue to assess the progress of the Restore Illinois Plan, for consideration of events beyond August. Updates will be shared as they are made available.

Rumor control:

  • Lombard Police will not pull over cars for being on the road to check for compliance with the Governor’s Order but they are still enforcing standard traffic laws, so you should still buckle up, stay off your phone and not speed.    
  • Lombard Police will not be ticketing or arresting people that are outside. As we are also sharing close quarters with our families, we too understand the need for a stroll around the block. If encountering a situation where people are gathering, Lombard Police may ask the group to disperse and go home. Common sense is highly encouraged.
  • Lombard Police are continuing to serve and protect. This includes non-coronavirus concerns. Please do not hesitate to dial 9-1-1 if you witness or experience an unsafe situation.
  • The Illinois National Guard is supporting logistics, transportation, and medical response efforts. The National Guard will not be enforcing the Stay at Home Order. (coronavirus.illinois.gov) Which again – is good news for that much needed stroll around the block.

Lombard Metra Station Closed to Public 

The Village has been notified that the Lombard Metra station has been closed to the public. The closures are in place to protect employees and passengers from unnecessary exposure or spread of the COVID-19 virus. 

Price Gouging

  • If you’ve been victimized by fraud, deception, or unfair methods of competition, the Consumer Protection Division of the Illinois Attorney General’s office may be able to help. Their limited mediation program can assist in resolving disputes or complaints filed by individual consumers. Promptness in making a complaint is important because it decreases the likelihood that a fly-by-night operator will move, leave town, or go out of business before consumers can gain assistance.
  • Consumer Complaint Online Submission Form https://ccformsubmission.ilattorneygeneral.net/  or call 1-800-386-5438.

Door-To-Door Scammers

Remember: The Village has suspended all solicitor permits. If someone comes to your house that you don’t know – don’t answer. If you feel unsafe or witness suspicious behavior, call 9-1-1.

Emergency Declaration Signed March 20

On Friday, March 20, Village President Keith Giagnorio declared a State of Emergency in the Village of Lombard. A State of Emergency will:

  • help the Village access Federal funding.
  • allow the Village to maintain certain administrative functions including the payments of bills and other routine requirements.

Village President Keith Giagnorio also signed into effect the following Executive Orders as of March 20, 2020:

  • Executive Order 1: Active peddlers and solicitor licenses have been revoked and future licenses will not be issued as of this time.
  • Executive Order 2: The Village suspended a code provision that automatically terminated liquor licenses for those businesses that closed for more than 45 days.
  • Executive Order 3: Payment shall not be required for commuter parking in the Village of Lombard’s daily fee commuter parking lots. The expiration of commuter parking permits currently set to expire on April 30, 2020 shall hereby be extended until 30 days following the expiration of the Executive Order.
  • Executive Order 4: Following recent approval by the State, the Village will permit certain liquor license holders to temporarily sell packaged and sealed alcoholic beverages through delivery and pickup.

In conjunction with other utilities in Illinois, the Village will not be terminating water service or penalizing customers who fall behind on water bill payments. The Village will work with residents and businesses during this difficult time.