Refuse, Recycling & Yard Waste
Waste Management Update: March 23, 2020
Waste Management service is continuing uninterrupted. However, there are a couple temporary changes in the interest of worker safety and continuity of operations that residents should be aware of.
- Additional curbside items will only be collected if less than 50-lbs each and that are easily handled by one worker. Larger/heavier items should not be put out until further notice.
- Their call residential call center is transitioning employees to work from home. If unable to reach them at 800-796-9696 send an email to email@example.com. The Village may also relay service matters to route managers by submitting a Waste Management Inquiry/Service Issue form.
- At this time, residential billing matters wait for Waste Management to resume call center operations. Updates from Waste Management will be posted at wm.com/alerts.
Please visit home.wm.com/lombard or contact Waste Management directly at 866-570-4702 for customer service issues, inquiries or assistance.
Refuse and recycling services are provided for both residential and commercial properties by Waste Management under contract with the Village. Through this contract residents are provided a 64-gallon refuse toter and a 64-gallon recycling toter which are picked up once per week. Please see the Solid Waste Reference Guide for an overview of the refuse and recycling programs.
Refuse should be placed at the curb in covered containers by 6 a.m. on the day scheduled for your area. However, cans may not be put out on the parkway for refuse pick-up more than 12 hours before collection and must be removed within 12 hours after pick-up.
For clarification of contract and municipal code requirements, contact the Lombard Public Works Department at (630) 620-5740 or firstname.lastname@example.org. Waste Management contact preferences can be managed through www.wm.com/mypreferences (see instructional video.)
|Type of Waste/Service||Fee|
|35-gallon toter curbside service weekly||$12.35 per month|
|64-gallon toter curbside service weekly||$15.35 per month|
|96-gallon toter curbside service weekly||$18.52 per month|
|Yard Waste Sticker||$ 2.43 each|
|Refuse Sticker||$ 1.51 each|
|Replacement cost 35-gallon toter||$55 1st time, $70 2nd time|
|Replacement cost 64-gallon toter||$65 1st time, $80 2nd time|
|Replacement cost 96-gallon toter||$75 1st time, $90 2nd time|
|Compost Toter||$124.10 annually|
|Backdoor Service||$22 per month|
|Bulk Materials||$20 per pick-up|
|Large Items (e.g. sofa, table, mattress)||One refuse sticker for each item (or every 50 pounds)|
|Waste Tires||$5 per tire|
|Special Collections||$10 per cubic yard|
|White Goods (e.g. refrigerator, range, water heater)||$25 per pick-up|
Download the Current Rates (PDF). When viewing Current Rates, please keep in mind that this document does not reflect pass-through fees such as the Environmental charge imposed by the State of Illinois.
Large items weighing less than 100 pounds (such as sofas, tables, chairs, dressers, bookcases, mattresses, box springs or other large household furniture that do not contain CFC or HCFC refrigerant gasses or PCP components) and additional refuse will be collected provided a refuse sticker is attached for each 50-lbs. These stickers may be purchased at Jewel (Lombard & Villa Park), Schroeder’s Ace Hardware in the Eastgate shopping center and West Suburban Bank.
If your residence is included in a homeowners association, confirm with your management company as to whether the refuse and recycling service is included in your association dues.
The Village wants to ensure that all commercial account holders are aware that the Contract contains a Meet and Compete Clause, which requires that Waste Management shall meet any competitor’s quote, plus a 20% increment. This increment is to account for geographic variability, market fluctuation, and the services provided to public buildings and for Village-sponsored events. Competitive quotes and invoices, often from a business location in another community, should be provided to Waste Management after contacting their Customer Service Representative at (800) 796-9696 or (866) 570-4702. Businesses should keep their documentation in the event it needs to be resubmitted in the future. If you require the Village’s assistance to take advantage of this clause, contact David Gorman, Assistant Director of Public Works, at (630) 620-5765 or email@example.com.
Section 8A(12) Collection for the Commercial Sector - Meet and Compete Clause
Pick-up of any and all Refuse, and Recyclables if collected, from all Commercial establishments in the Village shall be contracted between the establishments and the Contractor. In the event a Commercial customer within the Village of Lombard should appeal to the Village to review the monthly service charge for disposal and/or recycling service, and if a Commercial customer within the Village of Lombard can demonstrate that the pricing for like services within a like community and market condition is at least twenty percent (20%) lower than quoted under the terms of this Contract, the Contractor will, along with input from Village staff, review the services and prices requested and lower the charge to that competitive quote, plus twenty percent (20%).
Residents now have several options for disposing of prescription and over the counter medications. Many area Police Departments will accept prescription medications as a part of DuPage County's RxBox program. Area Walgreens will also accept prescription and over the counter medications. Lombard Pharmacy located at 211 S. Main Street, will accept prescription medications, with the exception of liquids.
Sharps can be disposed of in your regular garbage as long as safety precautions are taken. Sharps must be in a sealed container. You can either purchase a disposal container from Waste Management or you can follow the precautions suggested at safeneedledisposal.org.
A temporary dumpster from any waste hauler may be used for construction work and home cleaning. For smaller amounts of refuse, Waste Management may pick up a 3-CY woven plastic bag called a “Bagster”, which is available for purchase at local hardware stores. Dumpsters and Bagsters shall be placed at least 10 feet from any building to minimize fire hazard.
Dumpsters and Bagsters shall be placed on private property unless permission is granted by the Lombard Public Works Department. Permission can be requested by submitting a Request for Placement of a Temporary Dumpster. However, the following conditions must be met for the request to be considered:
(a) there must be a demonstrated difficulty to accommodate the dumpster on private property;
(b) the dumpster shall be in place for no longer than one week unless otherwise authorized with specific dates;
(c) a barricade with a working flasher must be placed in the street at both outside corners of the dumpster;
(d) the dumpster must be placed where on-street parking is allowed and at least fifteen (15) feet from any fire hydrant and thirty (30)feet from any crosswalk or traffic sign or signal;
(e) the person(s) placing the dumpster shall be responsible for any damages, liability, and fly dumping;
(f) the dumpster shall be no larger than 20 cubic yards;
(g) the dumpster shall not be placed between December 1 and March 31;
(h) the dumpster shall be removed within 6 hours of notice to do so from the Police Chief or Fire Chief (penalty of not less than $50 nor more than $750 for each day thereafter); and
(i) in the Central Business District, the additional requirements apply:
* provide written approval from the Community Development Department,
* a tarpaulin must be placed over the dumpster when not actively being used,
* pay a dumpster replacement fee in the amount of $100 unless associated with an active building permit,
* provide a certificate of insurance with comprehensive general liability in the amount of $1,000,000 naming the Village of Lombard as additional insured and containing a statement that the policy may not be canceled without 30 days written notice to the Village,
* remove the dumpster on Saturdays and Sundays,
* placement must be in a demarcated parking space but not in a space reserved for persons with disabilities, not on St. Charles Road between Lincoln Avenue and Martha Street, not on Park Avenue between Grove Street and Michael McGuire Drive, and not on Main Street between Grove Street and St. Charles Road.
Large items weighing less than 100 pounds and additional refuse will be collected provided a refuse sticker is attached for each 50 pounds. These stickers may be purchased at:
- Jewel (Lombard and Villa Park)
- Schroeder's Ace Hardware in the Eastgate shopping center
- West Suburban Bank
Large items eligible for collection include:
- Box springs
- Other large household furniture that does not contain CFC or HCFC refrigerant gases or PCP components
|Type of Waste/Service||Fee|
|Flat fee for items greater than 100 pounds or bulk materials requiring two workers||$20|
|Special Collection||$10 per cubic yard|